State Farm® Insurance Agent Alex Hetrick
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Williams
April 21, 2025
5
out of
5
rating by David Williams
"Michelle did an amazing job helping me set up my new insurance. Super simple and seamless process! If you are looking for home and auto reach out! Customer experience 10/10"
We responded:
"Thank you so much for the wonderful review, David! We're thrilled to hear that Michelle was able to make your insurance setup process seamless and easy. We truly appreciate your kind words and are so glad you had a great experience with us. If you ever need anything else, don't hesitate to reach out. Thank you again for your positive feedback!"
Debbie Peck
February 28, 2025
5
out of
5
rating by Debbie Peck
"I can’t thank Michelle enough for this pleasant experience. Michelle helped to guide me in the right direction for picking up auto and renters insurance. Michelle has outstanding customer service skills and was such a joy to talk to and laugh with . I highly recommend having her as your agent ..😊"
We responded:
"Thank you so much for the wonderful insurance review, Debbie! We're so glad to hear that Michelle was able to guide you and provide such a positive experience. She truly goes above and beyond for her clients, and we’re thrilled to know you felt well taken care of. We appreciate your recommendation and look forward to continuing to serve you!"
Michelle Denne
January 21, 2025
5
out of
5
rating by Michelle Denne
"Love State Farm this office is always so helpful and quick with all requests. Michelle was so sweet and wonderful to deal with adding my new vehicle today"
We responded:
"Michelle, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Joel Koser
January 11, 2025
5
out of
5
rating by Joel Koser
"Very helpful and answered questions as needed"
We responded:
"Thank you, Joel, for your fantastic review! I'm glad we could assist you and provide the answers you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Gerald Dushack
December 7, 2024
5
out of
5
rating by Gerald Dushack
"I started by requesting a quote online to switch my home owners insurance from my previous company and wasn’t sure if I was putting in all of the correct information so decided to save my progress to finish later but then ended up getting a phone call from Michelle Roberts from the Delmont PA office and was happy she called because she was very knowledgeable and helpful to get me the quote I needed. After starting out confused and not sure she made me feel confident that I made the right decision to switch! Especially with also switching my auto and getting some extra savings by bundling home owners and auto insurance! I’m very happy with my decision to switch and I will recommend everyone to switch over if they are looking to! Thanks for all the help!!"
We responded:
"Gerald, thank you for sharing your experience! I'm glad Michelle could assist you and make the process smooth and confident. It's wonderful to know that bundling your all of your insurance needs brought you extra savings. We appreciate your recommendation and are here for any future needs or questions you might have. Thanks again for choosing us!"
Vishal Jariwala
November 21, 2024
5
out of
5
rating by Vishal Jariwala
"Great insurance agency.. Have been working with Michelle! Excellent service! Prompt and reliable!"
We responded:
"Thank you, Vishal! We're glad to hear that you've had such a positive experience with Michelle. We're grateful for your kind words about our prompt and reliable service. If you need any further assistance, our office is always here to help. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Dorita P
November 14, 2024
5
out of
5
rating by Dorita P
"The State Farm agents in Delmont are my new “go-to” insurance company. A special thank you to Michelle; with my Excel worksheet in hand, she never tired of my barrage of questions. Changing insurance agents, after 15-years, was a difficult decision; however, it was also very educational. A $700 premium increase forced me to do my homework. Saving money is important - especially today - but, even more important is having agents that will work with you to make certain you have the right coverage. Plus, at the risk of sounding cliche’, it is nice to know that when you call your agent a person that you know answers the phone and you know they will help."
We responded:
"Dorita, thank you so much for your kind words and for choosing our office as your new insurance provider! We're happy to have you with us. Michelle is indeed a valuable part of our team, and it's wonderful to hear that she was able to assist you with all your questions and concerns. We understand that switching insurance agents after 15 years is a significant decision, and we're grateful that you entrusted us with your insurance needs. It's great to know that we could help you find the right coverage at a great price. Your satisfaction and peace of mind are our top priorities. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Linda Leyvas, Nichols
November 9, 2024
5
out of
5
rating by Linda Leyvas, Nichols
"Great customer service , Very happy that I went there and got the service that I need."
We responded:
"Linda, thank you for your kind words! I'm glad to know you had a positive experience and received the service you needed. Your satisfaction is important to us, and we're always here to help with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Steve Cowan
October 30, 2024
5
out of
5
rating by Steve Cowan
"Cheryl was professional and pleasant as she quickly handled my issue. She promised a call back with some additional information and followed through immediately. Highly recommend."
We responded:
"Steve, thank you for your wonderful review! I'm glad Cheryl could assist you so efficiently and follow up promptly with the additional information you needed. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Nancy Kelly
October 29, 2024
5
out of
5
rating by Nancy Kelly
"Michele was knowledgeable, professional and friendly. She answered my questions and easily understood what I needed. I was very pleased with the interaction and results."
We responded:
"Nancy, thank you for your wonderful feedback! I'm glad Michele could assist you so effectively. It's great to know she was able to answer your questions and understand your needs. We appreciate your kind words and look forward to helping you with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Justin Scates
October 12, 2024
5
out of
5
rating by Justin Scates
"Michelle is great. Always follows up, makes switching easy"
We responded:
"Thank you, Justin! I'm happy to hear that Michelle has been so helpful and made the switching process easy for you. We appreciate your feedback and are always here to assist with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Dylan Gabel
October 11, 2024
5
out of
5
rating by Dylan Gabel
"Alex and his team have been great to work with! Always quick to answer and get the info I need. Also very competitive pricing."
We responded:
"Thanks, Dylan! I'm glad you found our team quick to respond and provide the information you need. It's great to know our pricing is competitive for you. We're here for any future needs or questions you might have. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Athalyah Zindren
October 9, 2024
5
out of
5
rating by Athalyah Zindren
"Office is always quick to answer and assist when necessary! Michelle did a great job figuring out my issue and getting it resolved timely."
We responded:
"Thank you, Athalyah, for your wonderful review! I'm glad to hear that our office was quick to assist you and that Michelle was able to resolve your issue promptly. We appreciate your feedback and are here to help with any insurance needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Kim Tuminello
September 30, 2024
5
out of
5
rating by Kim Tuminello
"Everyone is very helpful and always pleasant to work with at Alex’s office. Cheryl is always so kind and responds quickly to help me with any questions and requests."
We responded:
"Kim, thank you for your wonderful review! I'm happy to hear that you find our team helpful and pleasant to work with. Cheryl truly is a gem, and I'm glad she has been able to assist you promptly and kindly. If you ever need anything else, we're here for you! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Bergetta Hugus
September 28, 2024
5
out of
5
rating by Bergetta Hugus
"I switched to Alex and Michelle a few months back. The transition was effortless. Michelle answers questions immediately and is always trying to find the best solutions for our needs. And I have to admit the cost of insurance was drastically different than our prior insurance cost even though it is the exact same policy coverage and deductibles. I would highly recommend calling them."
We responded:
"Bergetta, thank you for your wonderful review! I'm glad to hear that the transition to our office was seamless for you. Michelle is indeed fantastic at addressing questions promptly and finding the best solutions for our clients. It's great that you noticed a significant difference in your insurance costs while maintaining the same coverage and deductibles. We truly appreciate your recommendation and are here for any future needs or questions you may have. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Travis Miller
September 27, 2024
5
out of
5
rating by Travis Miller
"Wouldn't go anywhere else!"
We responded:
"Travis, we're so happy to know you wouldn't go anywhere else! Your trust and satisfaction mean a lot to us. If you ever need anything, our office is here to help. Thanks for the fantastic review! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Brittany Lam
September 25, 2024
5
out of
5
rating by Brittany Lam
"The customer service is beyond expectations! Everyone in the office is about finding you the best deals and rates. They don't rush you and take their time with the whole process. Any issues are promptly taken care of. 10/10 recommend"
We responded:
"Brittany, thank you so much for your wonderful review! I'm glad to know that our team exceeded your expectations and provided you with excellent customer service. We always strive to find the best deals and rates for our clients and ensure the process is smooth and unrushed. It's great to hear that any issues were promptly addressed. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Jeff Valero
September 25, 2024
5
out of
5
rating by Jeff Valero
"Great people, nice place to visit. Helped me to get my claim handled promptly."
We responded:
"Jeff, thank you for your kind words! I'm glad our team could assist you promptly with your claim. We always strive to provide a welcoming environment and efficient service. If you need anything else, don't hesitate to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
t carman
September 20, 2024
5
out of
5
rating by t carman
"Michelle Roberts is fabulous! She responds quickly whenever I contact her and any issues I have had she has resolved quickly. Professional and a great personality. If you are looking for an insurance company I highly recommend this office!"
We responded:
"Michelle is indeed fabulous! I'm glad to hear she has been responsive and professional in addressing your needs. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Kenneth Shepherd
September 17, 2024
5
out of
5
rating by Kenneth Shepherd
"Michelle was very helpful getting good affordable insurance for my fathers car ! She took the time to listen and help us figure it out !!"
We responded:
"Kenneth, thank you for your wonderful review! I'm glad Michelle could assist you in finding affordable insurance for your father's car. It's great to know she took the time to listen and help you figure everything out. If you have any more questions or need further assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Louise Cooley
September 16, 2024
5
out of
5
rating by Louise Cooley
"We want to thank Michelle for getting us better rates.We had auto insurance for years so we decided to change. They kept raising our rates.We went to State Farm and they gave us a great deal on our home and vehicles at a great rate. We're so glad we switched. Thank you State Farm"
We responded:
"Louise, thank you for sharing your experience! I'm glad Michelle was able to help you find better rates for your home and auto insurance. It's wonderful to know you're satisfied with the switch to State Farm. If you ever need anything else, our office is here to assist you. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Valerie Gardner
September 16, 2024
5
out of
5
rating by Valerie Gardner
"Cheryl waited on me this morning to insure my new car n take off my old car. Very Personable Person ."
We responded:
"Valerie, thank you for your wonderful review! I'm glad Cheryl could assist you with insuring your new car and making the transition smooth. We appreciate your kind words and are here for any insurance needs you may have. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Jena Rain
September 16, 2024
5
out of
5
rating by Jena Rain
"Michelle was wonderful to work with! Very patient, kind and detailed."
We responded:
"Jena, thank you for your wonderful review! I'm glad to hear that Michelle provided you with such patient, kind, and detailed service. We truly appreciate your feedback and look forward to assisting you with any insurance needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Brandon Gottschalk
September 13, 2024
5
out of
5
rating by Brandon Gottschalk
"Michelle was a great agent I just got my new car a couple days ago and since I was 18 and didn’t really have an idea what I was doing right away but Michelle was patient and took care of everything that I needed and she was always there when I had any questions so I would say I would highly recommend Michelle as your State Farm agent"
We responded:
"Thank you, Brandon, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Michelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Anthony Donatelli
September 12, 2024
5
out of
5
rating by Anthony Donatelli
"My wife and I are currently buying a home and Alex and Michelle have made purchasing home owners insurance extremely easy!"
We responded:
"Thank you, Anthony! I'm glad to know that you and your wife had an easy experience purchasing homeowners insurance with the help of Michelle and me. If you have any further questions or need assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"