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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Nichols

Linda Nichols

November 9, 2024

5  out of  5
rating by Linda Nichols
"Great customer service , Very happy that I went there and got the service that I need."
We responded:
"Linda, thank you for your kind words! I'm glad to know you had a positive experience and received the service you needed. Your satisfaction is important to us, and we're always here to help with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
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Steve Cowan

October 30, 2024

5  out of  5
rating by Steve Cowan
"Cheryl was professional and pleasant as she quickly handled my issue. She promised a call back with some additional information and followed through immediately. Highly recommend."
We responded:
"Steve, thank you for your wonderful review! I'm glad Cheryl could assist you so efficiently and follow up promptly with the additional information you needed. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
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Nancy Kelly

October 29, 2024

5  out of  5
rating by Nancy Kelly
"Michele was knowledgeable, professional and friendly. She answered my questions and easily understood what I needed. I was very pleased with the interaction and results."
We responded:
"Nancy, thank you for your wonderful feedback! I'm glad Michele could assist you so effectively. It's great to know she was able to answer your questions and understand your needs. We appreciate your kind words and look forward to helping you with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Justin Scates

Justin Scates

October 12, 2024

5  out of  5
rating by Justin Scates
"Michelle is great. Always follows up, makes switching easy"
We responded:
"Thank you, Justin! I'm happy to hear that Michelle has been so helpful and made the switching process easy for you. We appreciate your feedback and are always here to assist with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
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Dylan Gabel

October 11, 2024

5  out of  5
rating by Dylan Gabel
"Alex and his team have been great to work with! Always quick to answer and get the info I need. Also very competitive pricing."
We responded:
"Thanks, Dylan! I'm glad you found our team quick to respond and provide the information you need. It's great to know our pricing is competitive for you. We're here for any future needs or questions you might have. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Athalyah Zindren

Athalyah Zindren

October 9, 2024

5  out of  5
rating by Athalyah Zindren
"Office is always quick to answer and assist when necessary! Michelle did a great job figuring out my issue and getting it resolved timely."
We responded:
"Thank you, Athalyah, for your wonderful review! I'm glad to hear that our office was quick to assist you and that Michelle was able to resolve your issue promptly. We appreciate your feedback and are here to help with any insurance needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Kim Tuminello

Kim Tuminello

September 30, 2024

5  out of  5
rating by Kim Tuminello
"Everyone is very helpful and always pleasant to work with at Alex’s office. Cheryl is always so kind and responds quickly to help me with any questions and requests."
We responded:
"Kim, thank you for your wonderful review! I'm happy to hear that you find our team helpful and pleasant to work with. Cheryl truly is a gem, and I'm glad she has been able to assist you promptly and kindly. If you ever need anything else, we're here for you! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Bergetta Hugus

Bergetta Hugus

September 28, 2024

5  out of  5
rating by Bergetta Hugus
"I switched to Alex and Michelle a few months back. The transition was effortless. Michelle answers questions immediately and is always trying to find the best solutions for our needs. And I have to admit the cost of insurance was drastically different than our prior insurance cost even though it is the exact same policy coverage and deductibles. I would highly recommend calling them."
We responded:
"Bergetta, thank you for your wonderful review! I'm glad to hear that the transition to our office was seamless for you. Michelle is indeed fantastic at addressing questions promptly and finding the best solutions for our clients. It's great that you noticed a significant difference in your insurance costs while maintaining the same coverage and deductibles. We truly appreciate your recommendation and are here for any future needs or questions you may have. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
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Travis Miller

September 27, 2024

5  out of  5
rating by Travis Miller
"Wouldn't go anywhere else!"
We responded:
"Travis, we're so happy to know you wouldn't go anywhere else! Your trust and satisfaction mean a lot to us. If you ever need anything, our office is here to help. Thanks for the fantastic review! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Brittany Lam

Brittany Lam

September 25, 2024

5  out of  5
rating by Brittany Lam
"The customer service is beyond expectations! Everyone in the office is about finding you the best deals and rates. They don't rush you and take their time with the whole process. Any issues are promptly taken care of. 10/10 recommend"
We responded:
"Brittany, thank you so much for your wonderful review! I'm glad to know that our team exceeded your expectations and provided you with excellent customer service. We always strive to find the best deals and rates for our clients and ensure the process is smooth and unrushed. It's great to hear that any issues were promptly addressed. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Jeff Valero

Jeff Valero

September 25, 2024

5  out of  5
rating by Jeff Valero
"Great people, nice place to visit. Helped me to get my claim handled promptly."
We responded:
"Jeff, thank you for your kind words! I'm glad our team could assist you promptly with your claim. We always strive to provide a welcoming environment and efficient service. If you need anything else, don't hesitate to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
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t carman

September 20, 2024

5  out of  5
rating by t carman
"Michelle Roberts is fabulous! She responds quickly whenever I contact her and any issues I have had she has resolved quickly. Professional and a great personality. If you are looking for an insurance company I highly recommend this office!"
We responded:
"Michelle is indeed fabulous! I'm glad to hear she has been responsive and professional in addressing your needs. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Kenneth Shepherd

Kenneth Shepherd

September 17, 2024

5  out of  5
rating by Kenneth Shepherd
"Michelle was very helpful getting good affordable insurance for my fathers car ! She took the time to listen and help us figure it out !!"
We responded:
"Kenneth, thank you for your wonderful review! I'm glad Michelle could assist you in finding affordable insurance for your father's car. It's great to know she took the time to listen and help you figure everything out. If you have any more questions or need further assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Louise Cooley

Louise Cooley

September 16, 2024

5  out of  5
rating by Louise Cooley
"We want to thank Michelle for getting us better rates.We had auto insurance for years so we decided to change. They kept raising our rates.We went to State Farm and they gave us a great deal on our home and vehicles at a great rate. We're so glad we switched. Thank you State Farm"
We responded:
"Louise, thank you for sharing your experience! I'm glad Michelle was able to help you find better rates for your home and auto insurance. It's wonderful to know you're satisfied with the switch to State Farm. If you ever need anything else, our office is here to assist you. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Valerie Gardner

Valerie Gardner

September 16, 2024

5  out of  5
rating by Valerie Gardner
"Cheryl waited on me this morning to insure my new car n take off my old car. Very Personable Person ."
We responded:
"Valerie, thank you for your wonderful review! I'm glad Cheryl could assist you with insuring your new car and making the transition smooth. We appreciate your kind words and are here for any insurance needs you may have. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Jena Rain

Jena Rain

September 16, 2024

5  out of  5
rating by Jena Rain
"Michelle was wonderful to work with! Very patient, kind and detailed."
We responded:
"Jena, thank you for your wonderful review! I'm glad to hear that Michelle provided you with such patient, kind, and detailed service. We truly appreciate your feedback and look forward to assisting you with any insurance needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Brandon Gottschalk

Brandon Gottschalk

September 13, 2024

5  out of  5
rating by Brandon Gottschalk
"Michelle was a great agent I just got my new car a couple days ago and since I was 18 and didn’t really have an idea what I was doing right away but Michelle was patient and took care of everything that I needed and she was always there when I had any questions so I would say I would highly recommend Michelle as your State Farm agent"
We responded:
"Thank you, Brandon, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Michelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Anthony Donatelli

Anthony Donatelli

September 12, 2024

5  out of  5
rating by Anthony Donatelli
"My wife and I are currently buying a home and Alex and Michelle have made purchasing home owners insurance extremely easy!"
We responded:
"Thank you, Anthony! I'm glad to know that you and your wife had an easy experience purchasing homeowners insurance with the help of Michelle and me. If you have any further questions or need assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Jakob Curry

Jakob Curry

September 12, 2024

5  out of  5
rating by Jakob Curry
"Amazing people and great help"
We responded:
"Thank you, Jakob! We're happy you found our team amazing and helpful. Your feedback means a lot to us. If you need any further assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Gail Fiore

Gail Fiore

September 12, 2024

5  out of  5
rating by Gail Fiore
"Michelle was profession, knowledgeable and eager to help."
We responded:
"Gail, thank you for your wonderful review! I'm glad to hear that Michelle was professional, knowledgeable, and eager to help. We appreciate your feedback and look forward to assisting you with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of David Curry

David Curry

September 11, 2024

5  out of  5
rating by David Curry
"I recently shopped around for better rates after my current insurance rates jumped. I worked with Kassidy and she was great. She was able to match or increase my coverages for a much lower cost. Communication was top notch which gives me the confidence that if I ever needed them for anything they would be there for me. I will definitely recommend them to family and friends."
We responded:
"David, thank you for sharing your experience with us. I'm glad Kassidy could help you find better rates and coverage. It's great to know that her communication gave you confidence in our services. We appreciate your recommendation to family and friends. If you need anything in the future, we're here to assist you! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
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lee sennett

September 9, 2024

5  out of  5
rating by lee sennett
"I had the misfortune of hitting a raccoon on my way back front Virginia. This led to a major repair to my car. State Farm took me through the process of the repair with patience and professionalism."
We responded:
"Lee, thank you for sharing your experience. I'm glad we could assist you through the repair process with patience and professionalism. If you need any further assistance, feel free to reach out. We're here to help! - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Danielle Tucci

Danielle Tucci

September 5, 2024

5  out of  5
rating by Danielle Tucci
"Thank you to Alex and Michelle and everyone for being a text away and very helpful"
We responded:
"Danielle, thank you for your kind words! I'm glad to hear that Michelle and the team were able to assist you promptly. We appreciate your trust and are always here to help with any future needs. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Denise Mountain

Denise Mountain

September 5, 2024

5  out of  5
rating by Denise Mountain
"Michelle was wonderful to work with! Saved me money with my car insurance! I would highly recommend working with her."
We responded:
"Denise, thank you for your wonderful review! I'm glad to hear that Michelle was able to help you save money on your car insurance. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"
Profile photo of Avin Fatehi

Avin Fatehi

September 4, 2024

5  out of  5
rating by Avin Fatehi
"I was thankful for the exceptional customer service from State Farm. My needs were truly met."
We responded:
"Avin, thank you for your kind words! I'm glad our team could meet your needs and provide exceptional customer service. If you ever have any further questions or need assistance, feel free to reach out. - Alex Hetrick - State Farm Insurance Agent, Delmont, PA"